Gorgeous Networks Matchmaking service
1. Terms and Conditions of Acceptance
To protect your interest, you must read, understand and agree to be bound by the terms and conditions set forth in this match consultancy and services agreement before using any of our services provided by Gorgeous Networks and/or registering to be a member or client (“Client”).
Gorgeous Networks – Terms & Conditions & Privacy Policy
Last Updated: September 2024
1. Terms and Conditions of Acceptance
1.1 Clients must read, understand, and agree to these Terms & Conditions before using Gorgeous Networks’ (“GN”) matchmaking and consultancy services.
1.2 Services are provided within London and the Home Counties, unless otherwise specified in writing.
1.3 Commencement of Services requires:
1.4 Services commence on the date following evaluation.
1.5 Termination of Services occurs when:
1.6 On termination of Services, this Agreement also terminates.
1.7 Membership packages are non-transferable and non-saleable.
1.8 GN reserves the right of final explanation in disputes.
1.9 Where six profiles have been proposed and mutual agreement to meet cannot be obtained, GN may either suggest widening the remit or terminate membership. If terminated under these circumstances, membership and consultation fees remain non-refundable (except where GN has breached its own Terms).
1.10 Clients on finance instalment packages must continue payments during any freeze/hold period.
2. Services
2.1 GN provides one-to-one matchmaking consultancy Bespoke and hybris and related services, using expertise and information supplied by the client. Preferences will be considered but cannot always be guaranteed.
2.2 Clients (except Passive Members) agree to accept GN consultants’ recommendations and introductions. Services are deemed fulfilled once contracted introductions are proposed (normally six), whether or not meetings take place. (Hybrid). For bespoke service, Introductions are not counted unless the client actually meet. However if client continually rejects the matches proposed, GN has the right to terminate or suspend membership. Discretion is in the hands of the MD – but usually we would expect clients to at least agree to a call if all preferences and alignment is met. If 6 proposals are rejected and they have all met the original remit, GN has the right to suspend or terminate membership with no refund.
2.3 Additional coaching/image consultation services are available at extra cost.
2.4 Refunds are not offered for completed services. In disputes, GN may extend membership at its discretion as a goodwill gesture.
2.5 Contact: Clients may communicate by email. Calls are limited (Calls are included inbespoke membership only a- not the Hybrid membership) Additional coaching fees will be discussed in advance and charged separately
2.6 Accounts may be placed on hold up to 2 months, three times within a 6-month package, with one month’s notice to resume.
2.7 GN reserves the right to terminate memberships in cases of abuse, bullying, or persistent unreasonable complaints.
2.8 GN has final discretion over the use of client profile information and photos.
2.9 GN is not obliged to exceed the contracted number of introductions. If suitable matches cannot be found within the membership term, GN may extend the membership on a passive basis but refunds will not be issued.
2.10 Passive (Guest) Membership provides opportunities to be selected as a potential match by paying clients.
2.11 Passive Members acknowledge that GN does not actively search on their behalf, but retains their profile for potential matching opportunities.
2.12 Clients agree to follow GN’s proven matchmaking formula and understand this is not a self-selection dating service. Not all personal preferences will be met.
3. Terms of Usage
3.1 Clients must provide accurate and up-to-date personal information.
3.2 Clients must comply with UK law and must not engage in unlawful conduct.
3.3 All candidate profiles and information provided are confidential and must not be shared with third parties.
3.4 Clients must respect other candidates during introductions and adhere to dating etiquette.
4. Disclaimer
4.1 GN provides services to the best of its ability but does not guarantee success in forming relationships.
4.2 GN’s liability is limited to fees paid by the client.
5. Limitation of Liability
5.1 GN is not liable for indirect, consequential, or punitive damages, including loss of income, goodwill, or data.
5.2 GN’s liability is always limited to the total fees paid by the client.
6. Privacy Policy
6.1 Collection of Information
We collect personal data (name, address, contact details, preferences, ID, photos, payment information, etc.) for the purpose of providing matchmaking services. Sensitive information (health, political, religious data) may be processed with explicit consent.
6.2 Use of Information
Information is used to:
6.3 Data Security
6.4 GDPR Rights
Clients have the right to:
Requests should be made in writing to the Office Manager. GN will respond within 30 days.
6.5 Retention
Personal data is retained for as long as necessary to fulfil services, and for approximately 6 years for legal and transactional purposes.
6.6 Disclosure
We do not share client data with third parties except:
6.7 Client Responsibilities
6.8 Contact
For privacy concerns, contact:
Operations Manager
Email: info@gorgeousnetworks.uk
7. Confirmation
7.1 By using GN’s services, clients confirm they have read, understood, and agreed to these Terms & Conditions and Privacy Policy.